A not-so-good thing - attempted cyber attack on booksales, now resolved!

Cyber-attacks on computer systems and websites are becoming increasingly common.  The society’s website was recently subjected to repeated attempts to infiltrate our sales and payment systems.  We and our partners took action to minimise the effects on everyone involved and this appears to have been successful.  Despite these measures, some small payments were processed involving people unrelated to the Society.  Although we have been happy to provide a refund for anyone affected, we must highlight that TVFHS was charged an additional fee of around £14 for each repayment.  This incident and its consequences were creating a significant drain for us as a small charity.  We continue to be vigilant and follow the advice of our partners in order to maintain the online security of our members, customers and web visitors.
None of our data or that of our members was compromised - all is secure. And we are glad to now report that most of the ‘chargeback’ fees are being refunded to us - thanks to the efforts of our partners and especially of our Treasurer.